Website hositng, design and development Specialists - Prairie 21, Incorporated
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FAQs

Prairie 21
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FAQ (Ordering)

Is there anything I need to do before I host my site with Prairie 21?
How long will it take to setup my website?
How long will it take to activate my domain name?
Do I need an active domain to administer my account?
How long will I be down when I transfer service?
How long does it take to transfer a domain name to Prairie 21 from another ISP?
Is there anything I need to do before I host my site with Prairie 21?
You do not need a thing. Prairie 21 offers its customers a turnkey hosting solution. Whether you are just getting started and need to register your first domain, or need to transfer several domains from existing ISPs, Prairie 21 can handle your needs.
How long will it take to setup my website?
Prairie 21 will send a Welcome email to you within 48 hours of placing your order. The Welcome email will contain all of your appropriate access and login information. Please keep this email for your records.
How long will it take to activate my domain name?
Once you have received confirmation that your domain name registration has been approved, it will take approximately 2-4 days before it will be active.
How long does it take to transfer a domain name to Prairie 21 from another ISP?
The time it takes to change your name servers ("transfer") is entirely dependent upon your current domain registrar. In your welcome letter from us we will provide you with our name server information which you can give to your registrar. It will typically take them from 2 to 7 days to make the changes.

If you currently use Network Solutions as your domain registrar, then we will make the change request on your behalf. You will still have to approve the transfer but after you approve it, the change should occur within 3 days.

Do I need an active domain to administer my account?
No. You will have complete control of your account the minute you receive your welcome letter. You will be able to upload your web site, view your web site, and administer your mail accounts without having an active domain with all of our plans. The only thing that you can not do without an active domain is receive email.
How long will I be down when I transfer service?
If you follow the steps below you can make the transition with a high probability that none of your visitors will know the difference -- zero downtime.
  1. Order your service with us, do not ask us to change your name server information.
  2. After you receive your welcome letter, upload your web site and test it thoroughly.
  3. Open the email control panel and create your normal mail accounts.
  4. Change your name servers for your domain as per instructions in Welcome letter.
  5. Wait seven days after your domain name information changes.
  6. Login into your old mail service using their control panel and forward any mail that arrived during the transition to your mail accounts.
  7. Cancel your existing service.
  8. Enjoy the great benefits of being with Prairie 21.