Website hositng, design and development Specialists - Prairie 21, Incorporated
HomeContact UsInformationSearch
Internet and Training Professionals
Web Design ServicesWeb Design TrainingWeb Development ResourcesFree Web Desgin Downloads


Internet Services
Web Hosting
Dedicated Servers
Domain Name Registration
Web Design Services




FAQs

Prairie 21
Ordering
Billing
Privacy
Contract
Acceptable use
Multiple Domains

 

(FAQ) Prairie 21 Incorporated

How do I get help with my account?
Do you provide Internet access?
Do you accept non-business accounts?
What are your business hours?
What are your holidays?
Why should I choose Prairie 21 to host my web site?
What do I need before I can have a web site at Prairie 21?
What do I need before I can have a web site hosted by Prairie 21?
You will need to have access to the Internet, and a way to place files onto our servers using either FTP or Microsoft® FrontPage®.

Or, you can take advantage of our Web Design services, and we will take care of placing your website on our servers.
Why should I choose Prairie 21 to host my web site?
There is not just one reason reason to choose Prairie 21, but many reasons. 
  • We offer outstanding support for experienced and novice users alike.
  • We have some of the most competitive rates in the industry.
  • We have been around for a long time and we will be around a lot longer.
  • Our servers and network are stable and fast.
  • We believe you get the point, simply put we give you the superior value for your investment.
How do I get help with my account?
We have people on staff ready to answer your questions no matter if the issue relates to billing, sales, or support. We also have provided these FAQs to assist you in getting answers quickly. If you can not get an answer online then please feel free to contact us.
Do you provide dial in Internet access?
We do not provide dial in Internet access because we believe that servicing our hosting companies should our priority.
Do you accept non-business accounts?
Business or non-business makes no difference to us.  All of our hosting packages can be purchased for personal use.
What are your business hours?
Department/Service Times Days Closed on
Holidays
Normal Technical Support 8AM-6PM Mon-Sat Yes
Provisioning 8AM-6PM Mon-Sat Yes
Priority Technical Support 24 Hours Mon-Sun No
Billing, Sales 8AM-5PM Mon-Fri Yes

All times are Mountain Standard Time (GMT -7)
What are your holidays?
Date Description
January 1st New Year's Day
May 28th Memorial Day
July 4th American Independence Day
September 3rd Labor Day
November 12th Veteran's Day
November 27th Thanksgiving Day
December 25th Christmas